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Free Couple Concierge · Since 2019

Talk to a real human editor about your wedding — not a chatbot.

Book a free 30-minute call with one of our editors. They'll ask about your venue, your vibe, your budget, and your hard nos — then send you a written shortlist of vetted vendors within 24 hours.

No obligation. 48-hour reply or your call fee is on us.

A Hardcore Sweethearts concierge editor at her Brooklyn studio desk.

What You Walk Away With

A written shortlist in your inbox within 24 hours — not a generic vendor list.

Every concierge call ends with a tailored document you can actually use: three to five vendors per category, intro emails already drafted, and a soft timeline for your planning window. No chatbot transcripts, no recycled recommendations.

  1. 01

    A tailored shortlist, written by hand

    Three to five vetted vendors per category you need — photographer, florist, planner, venue, stylist — chosen for your specific aesthetic, region, and budget. No recycled directory lists.

  2. 02

    Intro emails already drafted for you

    We write the first message to each shortlisted vendor in your voice, referencing your date, vibe, and what drew you to their work. Hit send, and the conversation is already moving.

  3. 03

    A soft 12-month planning timeline

    A printable timeline built around your date and your vendor mix — book-by dates, payment milestones, and what can safely wait. Especially useful if you've never planned an event before.

  4. 04

    Editorial honesty about your budget

    If your budget won't cover what you want in your market, we'll say so plainly — and suggest where to flex. We'd rather lose a booking than set you up to underfund your photographer.

How the Call Works

Thirty minutes, four beats, zero pressure.

No sales pitch. No upsell. The call is a working editorial meeting — your editor listens, asks, and starts matching. Most couples leave the call with a shortlist roughed out and a clear sense of next steps.

  1. Chapter 01

    Intake — the first eight minutes

    Your editor listens. They ask about your date, your region, your venue (if you have one), your aesthetic North Star, your budget reality, and what's non-negotiable. If you've sent a moodboard, they'll have read it before you dial in.

  2. Chapter 02

    Shortlist — the next ten minutes

    Live, your editor pulls two or three candidates per category from our 4,217-vendor network and talks you through why each fits. You'll hear names, see portfolio links, and ask pricing questions in real time.

  3. Chapter 03

    Intros — eight minutes

    You green-light the vendors you want to meet. Your editor confirms availability windows and flags any conflicts — date holds, peak-season surcharges, travel radius — before you reach out.

  4. Chapter 04

    Follow-up — within 24 hours

    You receive a written recap: the full shortlist, the drafted intro emails, your soft timeline, and a note from your editor. Reply with edits. The thread stays open until you've booked.

Voices from the Directory

What it actually feels like to take the call.

Black-and-white portrait of a couple who booked their wedding through Concierge.

"Our editor had clearly read the moodboard we'd sent — three different visual references, all over the place — and somehow pulled a florist, a photographer, and a venue that tied them all together. The intro emails were already in our inboxes before we'd finished debriefing the call. We booked two of her three picks."

Maren & Jules Married October 2024 · Hudson Valley, NY
Portrait of a wedding planner who uses Hardcore Sweethearts Concierge for client referrals.

"I refer every client here before I'll touch a Google search. The concierge team knows my vendor list better than I do, and they've saved me at least eight hours per wedding on sourcing. It is, genuinely, the only directory I trust to send clients into without pre-screening every name."

Devon Ríos, Ríos & Co. Events Independent planner · 680+ planners on the platform

The Numbers, Plain

The free concierge is the most-used service on the directory — and the most-converting.

  • 11,800+ couples have taken a free concierge call since launch
  • 31% average enquiry-to-booking conversion — 2.4× the wedding-industry benchmark
  • 48 hrs guaranteed vendor response on every concierge-introduced enquiry — or your fee is refunded

Verified across 71,000+ couple-to-vendor enquiries processed in 2025 · Average 4.8/5 across 9,400+ couple reviews on Trustpilot (2024)

Book the Call

Thirty minutes. Zero obligation. A written shortlist in your inbox by tomorrow.

Tell us a little about your wedding and pick a time. Your editor will confirm within four hours and send a short intake form so the call hits the ground running.

No obligation. We reply within four hours during business days, or your call is on us. Couples in 48 states and 11 countries have used this service since 2019.

Prefer email? Write to [email protected] or call +1 (646) 555-0182.